Jeroen Janssen

IN THE SPOTLIGHT Jeroen Janssen (38) is a leading voice in customer experience and a sought-after keynote speaker and futurist. Known for his sharp insights into global trends and emerging technologies, he inspires audiences with bold, forward-thinking ideas that challenge conventional thinking in business, real estate, and society. His talks don’t just draw crowds—they spark lasting impact and consistently receive rave reviews. BEHIND THE SCENES Janssen has over 15 years of experience in CX strategy, having held executive roles and advised global brands including NEOM, Nike, Unilever, Celine, Jumbo, and Dollar Shave Club. In 2023, he sold his award-winning CX agency and went on to found REDE, a pioneering agency focused on the future of living—designing experiences for buildings, communities, and cities. With REDE, he’s leading a new movement: one where real estate evolves from static square meters into vibrant, human-centered places. A revolution where value is no longer just financ