Sandra Neves

PASSIONS Family. Hosting friends at my place - Tuna Ceviche with a Riesling Wine, is there anything else we all can agree so vehemently about? I don´t think so! Be able to travel easily to so many countries, through striking places and learn about new cultures. ||

ABOUT ME: Throughout my career, I have consistently pursued opportunities that align with my personal and professional values, and I will continue to do so. I have helped several positions in different departments, I have turned around hotels, I have been in charge of Sales and Marketing, driven revenue, re-opened properties, searched for opportunities of Investments for Funds, I have advised Stakeholders and done the ground work for them. I developed strong skills of leading teams, setting the example and driving customer focus awareness. I am constantly learning and participating in courses. I am fluent in Portuguese, English and Spanish. Recently and after my Digital Marketing Masters, I moved to focus on Hotels Turnaround activity, Hospitality Consulting and Financial Advisory. ||

FAVORITE QUOTES “Great companies are built by people who never stop thinking about ways to improve the business. – J. Willard “Bill” Marriott “The key is to set realistic customer expectations and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.” – Sir Richard Branson “Your most unhappy customers are your greatest source of learning.” – Bill Gates That´s why, "Customer Service in the Hospitality Industry is the name of the game." ||